e*trade bank account transaction won't come down

Brad L Vandermoon
Quicken Mac Subscription Member ✭✭✭
recently the etrade bank account transactions will not come download. the balance comes down and the connection is made, but the transaction will not come down until i reset the connection. anyone else seeing this behavior?
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Comments
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Hello @Brad L Vandermoon,
Thank you for reaching out to the Community and telling us about your issue, though I am sorry to hear that you are experiencing this.
To start with, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend saving a backup first (just in case). Then, please follow the instructions provided below.- Navigate to the Quicken dropdown menu
- Sign Out...
- Sign back in using your Quicken ID (email) and password
- Follow the prompts to be taken back to your data file after signing in
Let us know how it goes!
-Quicken Anja
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i have done above but transactions are still not coming into register; however, the "Account Status" menu indicated that 3 transactions were downloaded. i will give this a day.0
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this seems to have worked. very odd! thanks.0
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Thanks for the update! Glad to hear all is well now.
-Quicken Anja
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