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Unable to Download Sam's Club Synchrony Account

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This discussion was created from comments split from: Synchrony Bank.

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craig.

I've been having the same issue being unable to download my Sam's Club Synchrony Master Card transactions via One Step Update. I have confirmed my login credentials at the cd's web site (https://samsclub.syf.com/login) and am able to manually download my transactions. However when I deactivate and reactivate online sessions for One Step Update, Synchrony refuses to acknowledge my credentials. It appears Quicken is looking to a different URL for the Sam's club Master Card?

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Quicken Anja

Hello @craig.,

Thank you for taking the time to visit the Community and telling us about your issue, though I apologize that you are experiencing this.

Do you receive any specific error code(s) and/or message(s) while trying to connect to Sam's Club Synchrony Master Card that you could provide us with here, please?

Please check back and let us know! Thank you.

blorfsky

Same issue. Won't populate the Sam's account in Quicken with downloaded transactions. This has been going on for MONTHS.

Quicken Alyssa

@blorfsky,

Thank you for taking the time to visit the Community and add to this discussion.

Please see @Quicken Anja's comment above and provide as much information about the issue you are having.

Thank you!

Quicken Alyssa