Unable to Download Sam's Club Synchrony Account

This discussion was created from comments split from: Synchrony Bank.

Comments

  • craig.
    craig. Member ✭✭✭
    edited November 16
    I've been having the same issue being unable to download my Sam's Club Synchrony Master Card transactions via One Step Update.  I have confirmed my login credentials at the cd's web site (https://samsclub.syf.com/login) and am able to manually download my transactions. However when I deactivate and reactivate online sessions for One Step Update, Synchrony refuses to acknowledge my credentials.  It appears Quicken is looking to a different URL for the Sam's club Master Card?

    [Removed - Old Alert Referenced]
  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @craig.,

    Thank you for taking the time to visit the Community and telling us about your issue, though I apologize that you are experiencing this.

    Do you receive any specific error code(s) and/or message(s) while trying to connect to Sam's Club Synchrony Master Card that you could provide us with here, please?

    Please check back and let us know! Thank you. 
    -Quicken Anja