Mobile App Balance Does Not Match Desktop
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This discussion was created from comments split from: Standalone Mobile App that is Separate from Desktop Software [edited].
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How do I sync my mobile Quicken with my desktop so that balance matches?0
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Hello @Kwright910 ,
Thank you for taking the time to visit the Community and telling us about your issue, though I apologize that you are experiencing this.
To start with, I suggest that you try to reset your Quicken Cloud. Doing so does not affect your data file nor other Cloud Accounts (if applicable). Please, follow the instructions below in order to do so.- Sign Out of your Quicken Mobile app
- Navigate to the Quicken dropdown menu
- Preferences...
- Mobile, Web & Alerts
- Use the toggle button on the left to turn Sync OFF
- Click Disable Sync
- Navigate to Connected Services
- Click Reset (click Reset again on the pop-up box)
- Once the Reset completes, navigate back to Mobile, Web & Alerts
- Use the toggle button on the left to turn Sync ON
- Click Enable Sync
- Sign In on your Quicken Mobile app
I hope this helps!
-Quicken Anja
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