I want to deactivate Quicken Cloud but I don't know how.

Bandit0615

It says you can do it via "One Step Update Settings", but I can't find it. Please help me.

Frankx

Hi @Bandit0615

To "deactivate Quicken Cloud" you need to take these steps:

1) Go to "Edit" > "Preferences";
2) Select "Mobile & Web" in the left-hand column;
3) In the right-hand window > move the Sync switch to "OFF"
4) Click "OK" at the bottom.

That should do it.  Let me know if you have any followups.

Frankx

Bandit0615

I went to "Quicken" >"Preferences" >"Mobile. Web & Alerts" and it says "Quicken could not verify the connection to Quicken Cloud."

Frankx

Hi again @Bandit0615

Are you running Quicken Windows or Mac?  also which version?  Also you posted this under the topic "Using Quicken on the Web" - is that correct?

Frankx

Bandit0615

I thought I posted the question under Quicken for Mac which is what I'm using. Deluxe version 6.4.2

Bandit0615

I posted it under Quicken on the Web because there was no Category for Quicken Cloud.

Frankx

Okay - that makes more sense, as I am a Windows user.  I'll have the Mods change this to a Mac thread and hopefully someone else will chime in. 

Frankx

Bandit0615

I don't use Quicken Community much so I guessed I screwed up. Thanks for the assist in getting my question where it belongs.

UKR

Bandit0615 said:

I went to "Quicken" >"Preferences" >"Mobile. Web & Alerts" and it says "Quicken could not verify the connection to Quicken Cloud."

Were you able to get past this problem?
If not, please contact  Quicken Support on the phone during posted hours of operation and let them help you resolve the issue.

Note: Your browser must allow popups from https://www.quicken.com for chat/phone support selections to function. See https://community.quicken.com/discussion/7870684/faq-talk-to-support-does-not-respond#latest