Thank you for taking the time to visit the Community with your questions and concerns, though I apologize that you were dissatisfied with the support you received.
Quicken help has been and will continue to be available for all Quicken users. We are, however, closed on Thanksgiving.
We do understand that some Schwab/Quicken customers are still having issues and we are all working diligently to resolve these issues. We appreciate your patience and understanding on this.