Schwab Express Web Connect not downloading transactions

imdcareys
Member ✭✭✭✭

Express Web Connect does not appear as the connection method when viewing the Quicken account registers for my Schwab accounts. In fact, no connection methods appear there. However, in the Account Details > Online Services > Online Setup for these accounts it does show "Connection Method: Express Web Connect+". In the question mark pop-up for the Connection Method details it says "The Express Web Connect+ interface is provided by Capital One which allows you to connect to Quicken by signing in to Capital One's secure authentication screen"
I have not been presented with a Capital One authentication screen, nor do I have a Capital One account. I have deactivated and recreated the Connection several times, but still no downloads.
If you can help me, I would appreciate it. Surely, if you are a Schwab customer you do understand what we have been through with Quicken and Schwab over the past month or so.
Thank you,
Carey
QW Home, Business, & Rental Property - Current version
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Comments
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Hello @imdcareys,
Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this and for not having received a response yet.
Our teams are currently working towards building a fix for this issue. Unfortunately, we do not have an ETA on when the fix will be available, however, this is a high-priority issue that we are working to resolve as soon as possible.
If you haven't already, I recommend bookmarking the alert here for updates.
Thank you!
-Quicken Anja0 -
Check this post and see if it helps.Your transaction may be listed in the Online Center
Quicken Windows Premier (Subscription) - Using the latest version -Windows 10 Pro1 -
jl747 said:Check this post and see if it helps.Your transaction may be listed in the Online CenterQW Home, Business, & Rental Property - Current version0
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Make sure you backup before you do anything with your data file. In fact this goes for anything you do when things like this happens.
Quicken Windows Premier (Subscription) - Using the latest version -Windows 10 Pro1 -
HaHa - 54 backups 1/1 - 10/31, 54 more backups 11/1 - 12/19.QW Home, Business, & Rental Property - Current version0
This discussion has been closed.