After all the Schwab reauthorizations Q-mac asks for Chase password to update Schwab

lerner77
lerner77 Member ✭✭
After all the Schwab reauthorizations Q-mac asks for Chase password to update Schwab

Answers

  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    edited December 2021
    Hi @lerner77,

    Thank you for contacting the community, I am sorry that you are experiencing this issue. 

    From what I understand, when you go to update all accounts after completing the Charles Schwab authorizations, Quicken then asks you to input the password for Chase? This is most likely because you are completing the 'update all accounts' so it is updating all the accounts that you have on your current Quicken file. So, if you have an account on your Quicken file with Chase Bank then the password for that account would not be up to date which is why it is asking for a new password to be put in. 

    We do currently have an alert regarding Charles Schwab accounts as well as an alert regarding Chase Bank. I have added the links to both these alerts so you may bookmark them and stay up to date on any information or resolutions that may be found in regards to them. 

    https://community.quicken.com/discussion/7901136/ongoing-12-26-21-chase-returns-a-fdp-3000-or-185-error#latest

    https://community.quicken.com/discussion/7901828/reauthorizing-charles-schwab-downloads-error-ol-301-a#latest

    I recommend keeping an eye on these alerts for resolutions and then attempting to update your accounts again with the passwords that are needed, and potentially disconnecting and then re-adding the Chase account if necessary. I hope you find this useful. 

    Thank you, 
    Quicken Jasmine 

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