USAA downloads

GR the Vet
GR the Vet Quicken Windows Subscription Member
edited January 2022 in Download, Add/Update Accounts (Windows)
Two consecutive days I've been unable to download from USAA. Successive tries each day get OL-301A errors.

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @GR the Vet,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    To start with, if you haven't already, I suggest you try to refresh financial institution branding and profile by following the instructions provided below.
    1. In Quicken, select the Tools menu, then choose Online Center.
    2. Click the Financial Institution dropdown arrow and select the financial institution.
    3. Press CTRL+Shift while selecting Contact Info.
    4. Select one of the accounts associated with the bank from the dropdown list
    5. Select Financial Institution Branding and Profile from the list and click Refresh.
    6. Click OK and go online by clicking the Update/Send button.
    7. Attempt your online session again.

    Let us know how it goes!

    -Quicken Anja
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  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭
    Getting OL-301A errors is regular thing with USAA these days.  Usually, if you update later in the day it works.  I think they are doing something with their server(s) that make it so that Quicken gets an error.
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