Notes disappear in the "NOTES" column

raducharme
raducharme Member ✭
in Registers & Transactions (Windows)
I have used the "NOTES" column for years to add details about transactions. Starting December 2021 the notes I type disappear after I enter them. I've tried removing and adding the NOTES column using the "Registers Column" icon to the extreme right, but the notes no longer show in the column.

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    edited January 2022
    Hello @raducharme,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this and for not having received a response yet.

    To start with, I suggest that you try validating and/or super validating your data file. However, I do recommend that you first save a backup file prior to performing these steps.

    Validate: 
    1. File
    2. Validate and Repair File...
    3. Validate File
    4. Click OK
    5. Close the Data Log
    6. Close Quicken (leave it closed for at least 5 secs)
    7. Reopen Quicken and see if the issue persists.

    Super Validate:
    1. File
    2. Hold CTRL + Shift and click Validate and Repair File...
    3. Super Validate File
    4. Click OK
    5. Close the Data Log
    6. Close Quicken (leave it closed for at least 5 secs)
    7. Reopen Quicken and see if the issue persists.

    I hope this helps!
    -Quicken Anja

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