One Step Update Set Up for Key Bank [Edited]

Question

I try to set up One Step Update for Key Bank, but the link to connect my account to Quicken that comes up is for another account at a different institution (Loan Depot). I don't see any reason for this or any way to correct it.

Quicken Anja · Answer

Hello @Pista,

Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

If you don't mind, could you please provide a screenshot of the issue you described above? If needed, please review this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

Thank you!