I can't sign out of the mobile app or use any of the menu items

Margaret Story

I don't have any syncing or adding transactions problems. I just can't use any of the menu items, especially sign out. I checked & have latest version. I uninstalled & reinstalled. When I reinstalled, I didn't have to sign in. Can anyone help?

Quicken Anja

Hello @Margaret Story,

Thank you for taking the time to visit the Community to tell us about your issue, though I apologize that you are experiencing this.

Based on the issue you described above, I believe it would be better suited for you to reach out and contact Quicken Support by phone directly for further assistance.

I apologize for any inconvenience! Thank you.