I can't sign out of the mobile app or use any of the menu items

Margaret Story
Margaret Story Quicken Windows Subscription Member
edited January 2022 in Errors and Troubleshooting (Mobile)
I don't have any syncing or adding transactions problems. I just can't use any of the menu items, especially sign out. I checked & have latest version. I uninstalled & reinstalled. When I reinstalled, I didn't have to sign in. Can anyone help?

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Margaret Story,

    Thank you for taking the time to visit the Community to tell us about your issue, though I apologize that you are experiencing this.

    Based on the issue you described above, I believe it would be better suited for you to reach out and contact Quicken Support by phone directly for further assistance.

    I apologize for any inconvenience! Thank you.

    -Quicken Anja
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