Mobile/Web Investment Accounts

System
System Member admin
edited January 2022 in Errors and Troubleshooting (Mobile)
This discussion was created from comments split from: Syncing Investment Accounts.

Comments

  • Erik L
    Erik L Quicken Windows Subscription Member
    Has there been any resolution to this issue? I'm having the same problem and reported to customer support who said that only cash balances should appear. Why even include investments on the app and Quicken for the Web at all if you can only see cash balances?
  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Erik L,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    We have opened an escalation ticket with our service provider for this issue. While the investigation remains ongoing, please, refer to this open Community Alert for updates.

    I apologize for any inconvenience this may cause in the meantime! Thank you.

    -Quicken Anja
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