Capital One 360 account issues

Question

Why is I couldn't download my Capital one info to Quicken. It said to reauthorize the accounts and I did. Capital One acknowledged the reauthorization but not Quicken, I then deleted my Capital One account on Quicken and now I can't re add it. This is really annoying and it is all on Quicken. I have reported it to Quicken to no avail. What are you doing about this issue?

Quicken Anja · Accepted Answer

Hello @georosnc,

Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

We have opened an escalation ticket with our service provider for this issue. While the investigation remains ongoing, please, refer to this open Community Alert for updates.

I apologize for any inconvenience this may cause in the meantime! Thank you.