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Quicken Classic for Windows
All Things Canadian (Windows)
Subscription renewal fails even though payment method is up to date.
Diana
Just wondering if anyone else is having this problem with Quicken Canada renewal. I updated my subscription payment method (changed the credit card) last year in December. Today is my renewal date (Feb 3rd) and I received an email from Quicken saying the payment had failed. Nothing wrong with the credit card. [Removed - Disruptive]
Has anyone else encountered this? I am using an AMEX now so maybe that is it.
Oh, and the Quicken support number that was provided in the email is not toll-free. I would have to pay to call San Francisco. What are they thinking?
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Quicken Anja
Hello
@Diana
,
I have sent you a direct message, please navigate to the inbox in the top right-hand corner of the Community page and check your inbox.
Thank you!
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