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Error when trying to retrieve credit score

rgarza350

Spent time this morning with Quicken support trying to fix the problem I'm having in retrieving my credit score. It used to work fine then a few months ago it stopped working. I get "Error - Internet not available. Unable to reach server."
After trying multiple things, I was told to contact Equifax.
I called Equifax and they said all looks fine with my information and don't really understand my Quicken problem and referred me back to Quicken support.

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Quicken Anja

Hello @rgarza350,

Thank you for taking the time to report this issue to the Community, although we apologize for any frustration or inconvenience experienced.

This issue is a bug that has been reported to our Development and Product teams for further investigation and resolution, though we do not have an ETA available at this time.

Once a solution is created it will be made available as part of a future release.

Thank you!