Error when trying to retrieve credit score

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Spent time this morning with Quicken support trying to fix the problem I'm having in retrieving my credit score. It used to work fine then a few months ago it stopped working. I get "Error - Internet not available. Unable to reach server."
After trying multiple things, I was told to contact Equifax.
I called Equifax and they said all looks fine with my information and don't really understand my Quicken problem and referred me back to Quicken support.

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  • Quicken Anja
    Quicken Anja Moderator mod
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    Hello @rgarza350,

    Thank you for taking the time to report this issue to the Community, although we apologize for any frustration or inconvenience experienced.

    This issue is a bug that has been reported to our Development and Product teams for further investigation and resolution, though we do not have an ETA available at this time.

    Once a solution is created it will be made available as part of a future release.

    Thank you!

    -Quicken Anja
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