Why isn't the Deactivate button showing up in Edit Account Details?
Recently, one of my financial institutions was purchased and changed names. Now, every time I try to upload the latest activity via a QFX file, I get the message "Quicken is currently unable to verify financial institution information for download". I've looked up that error in the Support forum and it says to deactivate the account. However, when I open the Account Details for the related account, there is no "Deactivate" button (like there is on other accounts). How can I deactivate the online services for this account to reset it?
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