Transfers to brokerage accounts show [Account Not Synced] error on mobile and web

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JCN
JCN Member ✭✭
edited March 2022 in Errors and Troubleshooting (Mobile)
Hi,
My brokerage accounts are checked to sync with cloud on the latest Quicken Mac build. But the accounts are not visible within mobile (IOS 6.15.0) and web, and all inter-account transactions are flagged as [Account Not Synched].

Any thoughts?

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  • Quicken Anja
    Quicken Anja Moderator mod
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    Hello @JCN,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    This is a known issue that our teams have opened an escalation ticket for. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates.

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
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