SunTrust | TRUIST Merger -- issue check payments

skydivetom

Hi:

I have been banking with SunTrust for the past 15+ years. Throughout this period, I have used Quicken to issue payments to, e.g., utility companies.

That is, once a payment was scheduled, the next available **check #** was automatically added into the account's check # column. It is my understanding that the recipients actually received a paper check (from my Bank).

Now, SunTrust has become TRUIST as of 21 Feb. While re-connecting the accounts to TRUIST was relatively straight-forward, I have noticed that issuing checks no longer auto-generates check numbers.

Specifically, in the "Enter Expense Transaction" dialog box's method/check, I only see the following 4 options:
- Next Check Number
- ATM
- Print Check
- EFT

My question:
- Is choosing "EFT" (Electronic Funds Transfer) accepted by all recipients? Or does it require a special setup for all of my payees?
- If I were to choose "Next Check Number", will it remember the new starting point for check #s? Does "Next Check #" work the same way I was previously used via SunTrust.

I'm merely trying to get back to the point where I can reliably send out checks via Quicken (now under TRUIST).

Thank you,
Tom

Sherlock

You may be able use the Direct Connect connection method with the former Suntrust account registers using the financial BB&T Online and enable the bill payment services.  If you haven't already, you may want to review: https://community.quicken.com/discussion/7907969/truist-confirms-quicken-direct-connect-option-but-theres-a-problem/p1

skydivetom

Thank you.

Any thoughts on EFT?

Sherlock

skydivetom said:

Thank you.

Any thoughts on EFT?

Setting EFT doesn't really do anything.  It's like ATM.    Just another way we may choose to differentiate transactions in the register.

skydivetom

Ok... final question...
for testing purposes, I chose "Next Check #" and entered next available # manually.

Will that be sending an instruction to the bank for issuing a payment?

Sherlock

skydivetom said:

Ok... final question...
for testing purposes, I chose "Next Check #" and entered next available # manually.

Will that be sending an instruction to the bank for issuing a payment?

No.   If the register is enabled for online payment services provided by the financial institution, you would be able to enter the online payee and select Send Online Payment in the Check # field's pull-down menu.