Deleted a Fidelity investment which I no longer have, but Quicken still connects on start

Barry Jedrick
Member ✭✭
I once had an investment account with Fidelity but have since closed it. I then deleted it from Quicken, but when I start Quicken, it very quickly shows a screen about Fidelity. How do I get rid of that?
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Best Answer
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Reinstalling Quicken will reset this to the default splash screen.
You can get the install from here:
https://www.quicken.com/support/how-do-i-download-quicken-quickencom-after-i-buy-it
Note you will have to be prompted to log into your Quicken Id after you have installed and started Quicken.Signature:
This is my website: http://www.quicknperlwiz.com/0
Answers
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Please email me at [email removed for privacy]0
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The splash is set in the QUICKEN.INI file in the hidden ProgramData\Quicken\Config folder. I find the easiest way to reset the splash is to replace the file referenced with one you tolerate.0
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Thanks for the suggestion, but I am not a technical person and afraid to mess with Quicken software. Isn't there a Quicken option somewhere which I can just change? If I logon to the Fidelity website, it shows a balance of zero, but I can't change anything because it confirms that the account is closed - so I figure there must be an option in Quicken somewhere. Shouldn't Quicken do this when you delete the account?0
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You can change the splash screen as Sherlock says, but note that this does not mean that it is currently "connecting" to Fidelity. It is basically just advertising.0
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Isn't there something I can do from Quicken options to just get rid of it?0
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Barry Jedrick said:Isn't there something I can do from Quicken options to just get rid of it?You have to be willing to rename an image file in a system folder. In my QWin Premier, the file lives inC:\ProgramData\Quicken\Sku\Premier\CustomIf you're not using Premier, find the Deluxe folder or whatever matches your installation. Find the file you don't like and rename it to something Quicken won't use. Find a file you do like as the splash screen and rename it to splash.png.Quicken user since version 2 for DOS, now using QWin Premier Subscription (US) on Win10 Pro.0
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Reinstalling Quicken will reset this to the default splash screen.
You can get the install from here:
https://www.quicken.com/support/how-do-i-download-quicken-quickencom-after-i-buy-it
Note you will have to be prompted to log into your Quicken Id after you have installed and started Quicken.Signature:
This is my website: http://www.quicknperlwiz.com/0 -
Thanks. Guess I'll just live with it.0
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