Apple Credit Card Payments look like refunds Help

I have found that when importing apple card monthly information that the Credit Card payment ends up looking like a refund. How can I have this solved systematically?

Can I automatically have it detected or zeroed out?
Also, how should I deal with the apple card cash back?


  • NotACPA
    NotACPA SuperUser ✭✭✭✭✭
    What is the actual bank that you're downloading these from, as shown in the Financial Institution column at TOOLS, Account List?
    And, explain what you're actually seeing.  What column, in Q, is the amount appearing in?  At the Apple card website, what do you see?

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • splasher
    splasher SuperUser ✭✭✭✭✭
    I'd look at your Renaming Rules and/or Memorized Payees (Tools menu) to see if they are possibly being recognized as a refund that was memorized in the past.

    -splasher using Q continuously since 1996
    - Subscription Quicken - Win11 and QW2013 - Win11
    -Questions? Check out the Quicken Windows FAQ list

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