Seeing Sign In problem instead of enter edit skip

My quicken was just updated and now I am not able to enter bills paid like I used to. Normally I would go to bills and reminders, go to the "card" for the bill, then select Enter, Edit or Skip. Now my bills all say "Sign in problem" and the drop down is now showing Try Again. I don't want to link to my bills, I just want to pay them like I used to and record it via Enter, Edit or Skip.


  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    Hello @jl9841,

    Thank you for contacting the Quicken Community, I am sorry to hear that you are experiencing this error. 

    If you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

    I look forward to hearing your response.

    -Quicken Jasmine
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