gadgetlady said: @Sherlock - two main reasons. 1) I am getting error messages and crashes whenever I try to print or download a report. It's really annoying because sometimes I forget it won't work and I keep crashing the program, and 2) I want to try online services (downloading transactions) to see if it's at all worthwhile for me. I don't do a ton on Quicken so I probably wouldn't mind continuing without online services in future years. It's mainly the errors and crashes that I want to fix.