Downloaded transactions come out with opposite sign of the bank transaction.

Darr

When i download my credit card into quicken from the bank the download ends up with the opposite sign. What is positive on the bank transaction are negative in the downloaded or quicken transactions and the negative transactions are positive. I've tried making new account but it always does the same thing. My savings and checking accounts work just fine. All the accounts are in the same bank.

Quicken Jasmine

Hello @Darr, 

Thank you for contacting the Quicken Community, I do apologize that you are experiencing this error.

What version of Quicken are you running? You can see this by navigating to Quicken > About Quicken. What is the Financial Institution with these account(s)? What is the Connection Method? You can see this by navigating to the account and then to the Settings gear in the bottom right > Downloads > Connection Type. 

First, I suggest creating a test file and adding the account(s) experiencing the error, and proceeding with the download process to see if the same error occurs. You can create a test file by going to File > New > Start from Scratch. 

I look forward to hearing your response. 

LindaD23

I experience this also with only my PC Mastercard downloads (President's Choice Mastercard). My TD Visa, RBC Visa don't have this issue, nor do my chequing or savings accounts.