Two entries have the correct date but will not show up when reconciling

Question

I have several entries on 4/6.  All show up when I try to reconcile except two.  I even tried changing their date to 4/5, plus shutting down and reopening Quicken, and still no luck.

Chris_QPW · Answer

Quicken's reconcile doesn't use the date you enter for the reconcile for downloaded transactions.  It uses the Downloaded Posting date.
FAQ: How does Quicken determine which transactions qualify for a reconcile? — Quicken

Quicken Janean · Answer

Hi @CocoMommy,

I am sorry for the trouble you are having reconciling these two entries and thank you for reaching out to Community.

Can you please clarify if you are seeing a difference in the number of cleared items?

I suggest checking the troubleshooting steps in this article. If these steps do not resolve the issue, please let me know so I can further assist you.

Thank you.

Quicken Janean