How can I create an account after paying for software?

When I paid for my Quicken software, it led me straight to an account creation page. Each time I try to create an account, this is what I get. "Oops! Something went wrong. Please try again, and if it still doesn't work, let us know" However when I click on that link, I cannot get help for specific issue...

Answers

  • NotACPA
    NotACPA SuperUser ✭✭✭✭
    Please do TOOLS, Add account and tell us STEP BY STEP, what you're trying to do up until you get that error message.  Including the name of the Financial Institution and the type of account that you're trying to add.
    Also, please do HELP, About Quicken and tell us WHICH Q product is shown there and the BUILD of Q that you're running.
    Q user since DOS version 5
    Now running Quicken Windows Subscription, Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • splasher
    splasher SuperUser ✭✭✭✭
    NotACPA said:
    Please do TOOLS, Add account and tell us STEP BY STEP, what you're trying to do up until you get that error message.  Including the name of the Financial Institution and the type of account that you're trying to add.
    Also, please do HELP, About Quicken and tell us WHICH Q product is shown there and the BUILD of Q that you're running.
    @NotACPA
    Wrong create an account.  User is having trouble creating an account on Quicken.com.
    @kdye7 Make sure that you allow pop-ups in your browser.


    -splasher  using Q since 1996 -  Subscription  -  Win10
    -also older versions as needed for testing
    -Questions? Check out the  Quicken Windows FAQ list
  • NotACPA
    NotACPA SuperUser ✭✭✭✭
    I'm missing something.  How did the OP pay for Q without an account?
    Q user since DOS version 5
    Now running Quicken Windows Subscription, Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    kdye7 said: When I paid for my Quicken software, it led me straight to an account creation page.
    We're confused by the wording and usage of "account" -
    Is this Account Creation Page -
    A - creating a new Quicken User ID & password - OR -
    B - is it attempting to create your banking accounts for Quicken ?
    C - other ??

    QWin Deluxe Subscription - Win10
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