Problem with scheduled reminders

Following a recent Quicken update I noticed that the graph on the Reminders windows (All bills and reminders tab) was showing a huge jump in my balance (i.e. hundreds of thousands of dollars) occurring on an upcoming date. When I hovered on that date in the calendar I was presented with many duplicates of one of my income reminders for that date. By many, I mean too many to display on the screen. The list went from top of screen to bottom. I decided to delete the income reminder, but then I saw a similar issue with a scheduled payment being repeated many times on the same date and thus showing a huge negative balance. I decided to delete that one too. I then did a backup and recreated the two entries and all looked OK. I then decided to do a validate. Validate reported one error with my reminders. When I opened the reminders I found there are now well over a hundred identical "zero" entries. See screen shot. Each of these shows an "only once" payment of zero with no due date and status "done." Also no payee. How can I get rid of these all at once? Deleting them one at a time is super slow. None were there until I did a validate. I also tried a Super Validate that didn't find any errors.

The issue seems similar to a recent closed thread at https://community.quicken.com/discussion/7907559/how-do-i-eliminate-repetitive-0-entries-for-all-bills-and-deposits-bill-and-income-reminders
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Comments

  • Jim_Harman
    Jim_Harman SuperUser ✭✭✭✭✭
    @thompson87
    You mention a recent update. Please go to Help > About Quicken and let us know what version of Quicken are you running now.
    QWin Premier subscription
  • thompson87
    thompson87 Member ✭✭
    My Quicken Premiere for Windows version is R39.23, build 27.1.39.23
  • Quicken Jared
    Quicken Jared Moderator mod
    My Quicken Premiere for Windows version is R39.23, build 27.1.39.23
    Hello @thompson87

    I apologize about this issue with scheduled reminders. Thank you for keeping in contact with us about this matter, and for providing additional information. 

    Would it be possible to restore from a backup saved just prior to this most recent update? We recommend saving backups frequently by going to File > Copy or Backup File... in the upper menu at the top of the screen. Given that this has been done often, you should be able to restore a recent backup by going to File > Restore a Backup File... in the upper menu at the top of the screen.

    I hope to hear more from you about this, if you have the chance to check back in with us once more about this issue.

    Thank you,

    Quicken Jared 
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