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(Canada) Simplii CC 502 error

AnOnionOnMyBelt

In January, One Step Update for Simplii Financial stopped working. Consistent CC-502 error. Downloading manually the Simplii website works fine.

It's still happening on just one account. A test file got the same CC 502 error.

I started a thread in February and no resolution as of yet. I'm going to need a solution or else there's little point in keeping my subscription.

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Quicken Jasmine

Hello @AnOnionOnMyBelt,

Thank you for contacting the Quicken Community, though I do apologize that you are experiencing this error with Simplii Financial.

Could you please send your information logs over to Quicken so I may investigate this issue further and escalate it if needed?

You can send your logs by navigating to Help > Report a Problem.

Please let me know once you have done this, I look forward to hearing your response.

AnOnionOnMyBelt

Hey Jasmine...I've sent the log files

Quicken Jasmine

Hello @AnOnionOnMyBelt,

I have sent you a direct message, please navigate to the inbox in the top right-hand corner of the Community page and check your inbox.

Thank you!