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Why have my USAA credit card transactions stopped downloading into Quicken?

Steve22

Starting about 4/12/22 my USAA credit card transactions stopped downloading into
Quicken. I know this because when I login to my USAA credit card, there are legitimate
transactions recorded into the account that have not downloaded into Quicken

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Accepted answers

Quicken Anja

Hello All,

Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

This is a known issue that has been escalated internally, though we do not have an ETA at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates.

We apologize for any inconvenience in the meantime! Thank you.

All comments

x89

Same here.

Quicken Anja

pngrut

This is actually more than one issue. My Checking account stopped updating and Quicken cannot even see it at USAA in order to Rest or reconnect, by any of the usual methods. 4Savings account still seems to update, but credit card does not. There are no errors, just silent failure to execute connection and download.

jesy_yeates

What is the deal....my CC are not downloading....please fix this.

vasicekpr

It is still a problem. I spent an hour on the phone with USAA about this. They just kept sending me to someone else until I finally asked them to elevate the problem. Finally they admitted that they knew about the problem, but there is nothing they can do about it. I imagine if I call quicken I will spend about the same amount of time and get the same answer. So, we start to search for better software - perhaps I should write my own??

schmieg

I have had this problem since the 12th as well, but tonight, it started working again. Your mileage may vary. Now, if Quicken can just fix the PNC problem.

Steve22

PROBLEM FIXED.....my USAA cc transactions are now downloading into Quicken....thank you!!

KMJU

Same here. Everything auto-downloaded correctly this morning. Whew!