Quicken/MAC Quickpay $1.49 fee

I recently upgraded from Deluxe the Premier and utilize the Bill Pay function. I have everything setup and paying my first bill. During the review process I noticed that a $1.49 fee was being added to the payment.

Is this fee coming from Quicken? What is it for? I should be receiving 12-quickpay's a month.

Answers

  • Quicken Janean
    Quicken Janean Administrator, Moderator admin
    Hi @KMiller500,

    I am sorry for the confusion caused regarding the fee you are seeing when paying your bill with the Bill Pay feature. You will not be charged for Add-On Payments unless you send a payment after exhausting your available payments. 

    Additionally, depending on your financial institution you may be charged a fee. Quicken does not charge you for using the Quicken software when downloading online transactions or to pay bills online through a financial institution.

    For more details, please visit this support article and I suggest contacting your financial institution for more information. 

    Thanks! 

    Quicken Janean
  • KMiller500
    KMiller500 Member ✭✭
    Below are screenshots before and after I submitted for payment.
  • Quicken Janean
    Quicken Janean Administrator, Moderator admin
    Hi @KMiller500, Thanks for providing these screen shots. In researching a little bit more, the $1.49 seems to be a convenience fee or processing fee from the company you are paying the bill too. I recommend contacting the company directly for more details.

    Thanks!

    Quicken Janean 
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