Quicken/MAC Quickpay $1.49 fee

Question

I recently upgraded from Deluxe the Premier and utilize the Bill Pay function. I have everything setup and paying my first bill. During the review process I noticed that a $1.49 fee was being added to the payment.

Is this fee coming from Quicken? What is it for? I should be receiving 12-quickpay's a month.

Quicken Janean · Answer

Hi @KMiller500, Thanks for providing these screen shots. In researching a little bit more, the $1.49 seems to be a convenience fee or processing fee from the company you are paying the bill too. I recommend contacting the company directly for more details.

Thanks!

Quicken Janean

KMiller500 · Answer

Below are screenshots before and after I submitted for payment.

81377EEB-3507-4D4C-B959-62F2DF6FEA14.jpeg

C8FC9AD8-D7FA-463C-A3F6-7CB6009E4A68_4_5005_c.jpeg

Quicken Janean · Answer

Hi @KMiller500,

I am sorry for the confusion caused regarding the fee you are seeing when paying your bill with the Bill Pay feature. You will not be charged for Add-On Payments unless you send a payment after exhausting your available payments.

Additionally, depending on your financial institution you may be charged a fee. Quicken does not charge you for using the Quicken software when downloading online transactions or to pay bills online through a financial institution.

For more details, please visit this support article and I suggest contacting your financial institution for more information.

Thanks!

Quicken Janean