Computershare downloads

How do you get computershare to download data? I can make the connection via quicken downloads however unable to get any transactions to appear in quicken.

Comments

  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    Hello @ptnic

    Thank you for contacting the Quicken Community with this question, though I do apologize that you are experiencing this issue. 

    Before I can further assist you, I require some more information. What version of Quicken are you running? You can see this by navigating to Quicken > About Quicken. By "Computershare" are you meaning downloading transactions from your bank? What financial institution is this occurring with? What is the connection method with this financial institution? You can see the connection method by navigating to Settings in the bottom right corner > Downloads > Connection Type. 

    Looking forward to hearing your response.
    -Quicken Jasmine
  • sdubbya
    sdubbya Member
    I have this same problem. I configured the connection, it connects to computershare, it finds my accounts and sets them up in Quicken, but it does not download any of my transactions or portfolio data. I am using Mac Subscription. To be precise, I am on Version 6.7.0 (Build 607.44072.100) - deluxe version.
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    Hello @sdubbya,

    Thank you for joining this thread and for sharing that you are also experiencing this issue. 

    Could you please answer the questions provided in my previous response?

    Looking forward to hearing your response so I may further assist you towards a resolution. 
    -Quicken Jasmine