Navient and Capital One unable to connect for eBilling

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swbuehler
swbuehler Member ✭
edited May 2022 in Paying Bills, eBills & Scheduled Transactions (Mac)
Navient and Capital One are able to connect for account updates, but not for eBilling.

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  • Quicken Anja
    Quicken Anja Moderator mod
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    Hello @swbuehler,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing trouble.

    In regard to Capital One Online Biller; Unfortunately, Capital One is currently unavailable to be added as an Online Biller. For information regarding this, please refer to this Community Alert.

    As for Navient; could you please elaborate and provide as much detail as possible regarding what happens when you attempt to add/connect with this Online Biller? Please include any specific error messages and/or codes, if applicable.

    Thank you!

    -Quicken Anja
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