None of my accounts match my bank. Loan amounts are completely wrong. How do I fix this?

PHIL STARK
Member ✭
My loan amounts are off and when I tried to download transactions from the bank it put my loan in a negative balance.
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Answers
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Hello @PHIL STARK,
Thank you for contacting the Quicken Community, though I do apologize that you are experiencing this error with your loan account(s).
Before I can further assist you, I require some more information. What version of Quicken are you running? You can see this by navigating to Help > About Quicken. What financial institution are you experiencing these errors with? What is the connection method with that financial institution? You can see the connection method by navigating to Tools > Account List > Edit > Online Services. Do you receive any error codes or messages when attempting to update your accounts?
Looking forward to hearing your response.
-Quicken Jasmine0 -
Also note that a Loan account balance, in Q, IS typically shown with a RED (ie, negative) number. As in "You're in the red" meaning that you owe someone money.Also, what type of loan is this? But few, other than a HEL or HELOC, should be set up for download into Q as doing so causes additional issues. And HEL and HELOC loans are set up in Q as if they were credit cards, since you can take additional draws upon the credit line which you can't do with a typical loan.Q user since DOS version 5
Now running Quicken Windows Subscription, Home & Business
Retired "Certified Information Systems Auditor" & Bank Audit VP0
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