Is there a way to check for a corrupted Quicken database file? (Q Mac)

clcgardner
clcgardner Quicken Mac 2017 Member
edited June 2022 in Errors and Troubleshooting (Mac)
Quicken for Mac v12.3.1 (desktop). I get Quicken Cloud errors every few days, have reset Quicken Cloud more than once, and now get intermittent cases of the account balance not matching the balance in the register. Any idea what is going on and/or how to check for a corrupted Quicken file?

Best Answer

  • jacobs
    jacobs Quicken Mac Subscription SuperUser, Mac Beta Beta
    Answer ✓
    No, there is no database maintenance utility for Quicken Mac.
    Quicken Mac Subscription • Quicken user since 1993

Answers

  • clcgardner
    clcgardner Quicken Mac 2017 Member
    sorry, Qversion is 6.7.0
  • jacobs
    jacobs Quicken Mac Subscription SuperUser, Mac Beta Beta
    Answer ✓
    No, there is no database maintenance utility for Quicken Mac.
    Quicken Mac Subscription • Quicken user since 1993
  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭
    More specific details on those "cloud errors" would be helpful.
    Otherwise I'd recommend you turn off Sync to Cloud or at least Reset Sync and see if that makes the hole deeper improves the situation.
  • clcgardner
    clcgardner Quicken Mac 2017 Member
    Thanks. I have reset my cloud account (what a pain!) but it didn't help.
  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Do you use the Mobile app on your smartphone or the Quicken on the Web feature?
    If you answer "no" turn Sync off completely. You don't need it. The Sync process should only be used in conjunction with the Quicken app for Smartphones or the Quicken on the Web browser app. It cannot be used as a replacement for backing up and restoring your Quicken data file.
  • clcgardner
    clcgardner Quicken Mac 2017 Member
    Quicken on the Web - will turn off sync. And thanks!
This discussion has been closed.

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