Is there a way to check for a corrupted Quicken database file? (Q Mac)

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clcgardner
clcgardner Member ✭
edited June 2022 in Errors and Troubleshooting (Mac)
Quicken for Mac v12.3.1 (desktop). I get Quicken Cloud errors every few days, have reset Quicken Cloud more than once, and now get intermittent cases of the account balance not matching the balance in the register. Any idea what is going on and/or how to check for a corrupted Quicken file?

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  • jacobs
    jacobs SuperUser, Mac Beta Beta
    Answer ✓
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    No, there is no database maintenance utility for Quicken Mac.
    Quicken Mac Subscription • Quicken user since 1993

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  • RickO
    RickO SuperUser, Mac Beta Beta
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    You said QMac v 12.3.1, but that's the version of macOS. What version of QMac are you using?

    Please post screenshot(s) of the error message you are getting and which Financial Institutions this occurs with.
    Quicken Mac Subscription; Quicken Mac user since the early 90s
  • clcgardner
    clcgardner Member ✭
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    sorry, Qversion is 6.7.0
  • jacobs
    jacobs SuperUser, Mac Beta Beta
    Answer ✓
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    No, there is no database maintenance utility for Quicken Mac.
    Quicken Mac Subscription • Quicken user since 1993
  • UKR
    UKR SuperUser ✭✭✭✭✭
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    More specific details on those "cloud errors" would be helpful.
    Otherwise I'd recommend you turn off Sync to Cloud or at least Reset Sync and see if that makes the hole deeper improves the situation.
  • clcgardner
    clcgardner Member ✭
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    Thanks. I have reset my cloud account (what a pain!) but it didn't help.
  • UKR
    UKR SuperUser ✭✭✭✭✭
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    Do you use the Mobile app on your smartphone or the Quicken on the Web feature?
    If you answer "no" turn Sync off completely. You don't need it. The Sync process should only be used in conjunction with the Quicken app for Smartphones or the Quicken on the Web browser app. It cannot be used as a replacement for backing up and restoring your Quicken data file.
  • clcgardner
    clcgardner Member ✭
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    Quicken on the Web - will turn off sync. And thanks!
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