Fidelity NetBenefits - HTTP-500 (QMac)

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System Member admin
edited June 2022 in Errors and Troubleshooting (Mac)
This discussion was created from comments split from: Fidelity NetBenefits OL-293-A Error.

Comments

  • JP Smithers
    JP Smithers Member ✭✭✭
    Similar problem only with Fid netbenefits but getting http-500 error.
  • dalehawaii
    dalehawaii Quicken Windows Subscription Member ✭✭✭✭
    JP Smithers said:
    Similar problem only with Fid netbenefits but getting http-500 error.
    Good to know that I'm not the only one. I'm going to give it some time then...Thank you!
    Quicken user since 1996
    Quicken Home & Business Subscription
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    Hello @JP Smithers and @dalehawaii,

    Thank you for contacting the Quicken Community, though I do apologize that you are experiencing this error with your Fidelity NetBenefits account. 

    First, I suggest deactivating and reactivating all Fidelity NetBenefits accounts (this includes hidden and closed accounts). You may follow this link for more information regarding deactivating and reactivating online banking services. Please keep in mind that it is recommended to save a backup before proceeding with troubleshooting steps (just in case). 

    Let me know how it goes!

    -Quicken Jasmine

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