CC-601 Citi AT&T Universal Card

Steven Fleckenstein
Steven Fleckenstein Member ✭✭
edited June 2022 in Download, Add/Update Accounts (Windows)
This morning I was greeted with CC-601 for my Citi AT&T Universal Card. Tried a reset and now Quicken reports it is having trouble connecting. I was able to use my web browser to access their site, review my account and look at current transactions.

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Steven Fleckenstein,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    Please take a moment to review this error-specific support article regarding error CC-601. As stated in the article, you will need to contact Quicken Support directly for further assistance.

    Our support agents will need to collect and review your log files to further investigate the issue and will likely be required to file an escalation.

    I do apologize for being unable to resolve this issue from here in the Community.

    Click here to review Quicken Support's hours of operation.
    -Quicken Anja
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