I am having a problem with my sync

platte

I use quicken subscription and just recently when I sync either my laptop computer or my desktop it says the sync was successful, but the balances are different. This just started happening when I renewed my subscription. Why isn't it the same if it's syncing successfully?

Quicken Jasmine

Hello @platte, 

Thank you for contacting the Quicken Community, though I do apologize that you are experiencing this issue with Syncing. 

Are you initiating a Sync on the device that you are making the original changes on and then initiating another Sync on the device that you switched to?

Looking forward to hearing your response.