UPDATED 9/13/23 Citi Bank & Citi Cards CC-592 & FDP-192

Quicken Jared

ONGOING 1/03/23

This issue is continuing to be ongoing. We are unable to offer an ETA regarding a resolution. Our teams are working to achieve this as quickly as possible, nonetheless. We do apologize for the inconvenience, and we thank you for your patience.

Thank you!

-Quicken Jared 

Quicken Jared

ONGOING 1/10/23

This problem remains ongoing. We do not have an ETA with respect to a resolution, although we do have teams continuing to work towards achieving this, as we speak. We are sorry for the inconvenience caused by this issue, and we thank you for your patience.

Thank you!

-Quicken Jared 

Quicken Jared

ONGOING 1/17/23

This issue continues to be ongoing. We are not able to provide an ETA regarding a resolution. Nonetheless, our teams are at work on the problem. We apologize for this inconvenience and we thank you for your patience.

Thank you!

-Quicken Jared 

Quicken Jared

ONGOING 1/24/23

This problem remains ongoing. We are unable to provide an ETA with respect to a resolution, but our teams will continue to work on the issue. We apologize for the inconvenience this causes. Thank you for your patience.

Thank you!

-Quicken Jared 

Quicken Jared

ONGOING 1/31/23

This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc becomes available.We apologize for any inconvenience and appreciate your patience.

Thank you!

-Quicken Jared 

Quicken Jared

ONGOING 1/31/23

This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc becomes available.

We apologize for any inconvenience and appreciate your patience.

Thank you!

-Quicken Jared 

Quicken Janean

UPDATE 9/13/23

We have a temporary workaround if you are receiving this error.

1. Go to the Citi Bank Website.

2. Remove option "Enable 2 Step Authentication"

3. Attempt to add and link accounts again in Quicken

4. On the Citi Bank website, Go to More settings and select "Add Access".

Please try these steps to see if this helps resolve the error. Thank you.