DivX Disappeared

samuel491

I am using Quicken Premier for Windows version R40.21 build 27.1.40.21 with an active membership.

I have 81 DivX transactions in my Traditional IRA retirement account going back to 1-13-12 with the most recent being 1-14-22.

All of a sudden I cannot create a new DivX transaction in my retirement account. I tried entering it manually, using a memorized investment transaction and via “Enter Transactions”. None created the DivX transaction that I’ve been creating for many years. Now I can only create a Div transaction. And when it creates a Div transaction the dollar amount of the cash dividend does not display in the line as it used to with DivX. I have to edit the transaction to see it. I have “Show hidden transactions” checked. Nothing new showed up when I checked it.

There is no cash balance displaying in my Traditional IRA account. There is no “Cash Amount” column and there is no “Cash Balance” column and no option to display such columns. When I click on “Update Cash Balance” I get the message “You cannot reconcile or update the balance of a CMA-linked investment account, because its cash balance is always zero. To reconcile the cash balance, go to the linked bank account.” This is the message I would expect because I set this retirement account with a Cash Management Account and the account I set up as the CMA account appears as grayed out in the “Transfer Account” option when selecting the “Inc – Income (Div, Int, etc.)” transaction type. But the new dividend dollars are not showing up in the Cash Management Account anymore because I can’t create a DivX transaction – only Div. In the Investments section the cash balance for this account is the sum of my linked CMA account plus the new Div transaction. So the dollars are in there somewhere. They just don’t display in the CMA account or the retirement account or anywhere else unless I edit the transaction. In my retirement account one of the options listed is “Checking Account”. When I click on that it does bring me to my CMA account. Similarly in my CMA account one the options listed is “Investment Account”. When I click on that it does bring me to my Traditional IRA account. So they are still linked. I checked to see if there was an option to transfer cash out of the account but I don’t see one, probably since this CMA linked account is designed to always have a zero cash balance.

Retirement account set up displays as Account Type: Traditional IRA, Tax deferred = Yes, Single mutual fund account = No. Linked CMA account set up displays as Tax deferred = Yes.

Any assistance would be appreciated.
Thank you.

Rocket J Squirrel

I'm not 100% sure what's going on here, but I'll provide some possibilities rather than let your question languish.

In Quicken, retirement accounts may not have linked checking accounts. In Quicken, a transfer out of a traditional IRA is considered to be a distribution, counted as income at tax time.

The fact that your IRA has a linked checking account suggests you converted from Microsoft Money at some point in the past. Money apparently allowed this, and Quicken didn't prevent it during conversion. But maybe something recently changed and the transfer-out transactions such as DivX are no longer allowed.

Do you really write checks from your IRA? That would be pretty unusual. I suggest you get rid of the linked checking account in Quicken and track the IRA's cash within the IRA account itself.