error when downloading franklin templeton

Momster122

receiving http 400. keeps reoccuring
Running mac Quicken Deluxe 6.7.1

Quicken Jasmine

Hello @Momster122,

Thank you for contacting the Quicken Community, though I do apologize that you are experiencing this error with your Franklin Templeton account(s).

If you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

Looking forward to hearing your response!

Momster122

i will do so when it happens again. I have also submitted the error through the quicken program and it allowed me to send the details