PAYPAL ONLINE BALANCE NOT UPDATING IN QUICKEN FOR MAC

lestay
lestay Member
I use a subscription version of Quicken for Mac. All of the sudden Quicken is not showing me the online balance of my PayPal account. The online balance is greyed out so I cannot reconcile the account. This was never a problem in the past. I use this for a not for profit organization and it is imperative that I can balance the account.

Comments

  • lestay
    lestay Member
    is anyone having this problem and is there a fix?
  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @lestay,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    If you don't mind, could you please provide a screenshot of the issue you described above? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

    Thank you!
    -Quicken Anja
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