How do I correct this error code? I disconnected the original account, add it back in the new account process, and it still gives me this code. This if for Ascend Federal Credit Union.
No firewall, VPN is being used. It worked fine up until yesterday. I have not made any network changes. Last backup shows June 19th.
If you have the chance, it would help us to troubleshoot the situation if you could save a backup by going to File > Save a Backup... in the upper menu at the top of the screen while Quicken is open and then create a new 'test' data file by following the steps listed below:
You may then add your Ascend Federal Credit Union accounts, exclusively, in the newly created data file by choosing your financial institution and entering your credentials as prompted. I am curious whether or not these issues continue in this data file.
I hope to hear back from you about your results.
Jared, Followed the steps above and now I get this -
Step 2: Reactivate and link the account(s)
NOTE: this process will download up to 90 days of transactions from your bank. If you find duplicate transactions in your account(s), you can delete these transactions from the account register.