Why does Partners Federal Credit Union Visa post debit & credit for same transactions?

Question

Why does Partners Federal Credit Union Visa CC post debit & credit for same transactions? And, downloads total debit and credit entries from statements as transactions.

wgobby · Answer

Correction to last post: shifts starting as early as 3:00 am to shifts ending as late as 3:00 AM.

wgobby · Answer

I use one step update. I'll contact Quicken when I have a opportunity. Working changing 11 - 12 hour shifts anywhere from 3:00 am to 3:00 pm within a 6 day period does not leave me a lot of time or energy to talk with anyone's customer support.

Thank you!

UKR · Answer

Size really doesn't matter. Even if they only have one customer who downloads transactions with Quicken, they still have to get it right.How do you download transactions from the bank? Using One Step Update (which in turn uses Express Web Connect)? Or do you log on to the bank's website to download a Quicken compatible QFX file which you then import into Quicken?
If you haven't done
so already, I'd say it's time to call Quicken Support on the phone and request
help.  Let them do a screen share session
with you to review the situation on your computer, to review the download log file to determine the nature of
the problem and to figure out how to fix it.

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