Transactions recorded in register are not being picked up in RECONCILE REPORTS

donnien320

I am operating with the latest update for Q Home & Business. I cannot get recent debits & credits to show up in my reconciliation report. I deleted those transactions, then re-entered them with no success. Then I reverted to a previous backup and re-entered those transactions that were not current. I tried again to reconcile, and they were still not showing up. I can't get service from Quicken, either with chat or live (yesterday)

Tom Young

"reconciliation report"

Clarify, please.  Are you referring to an actual report, a report you create by clicking on Reports > Banking > Reconciliation, or are you referring to the windows that comes up titled "Reconcile: (Account name)" where you select the transactions to mark as reconciled, or, something else?  If you're referring to the reconciliation window I'd suggest looking at FAQ: How does Quicken determine which transactions qualify for a reconcile?

UKR

donnien320 said:

...

I can't get service from Quicken, either with chat or live (yesterday)

If you wish to contact  Quicken Support please note the posted hours of operation

Note: Your browser must allow popups from https://www.quicken.com for chat/phone support selections to function. See https://community.quicken.com/discussion/7870684/faq-talk-to-support-does-not-respond#latest