Account Balance Displays Corrrect Balance But Wrong Color

BatmanAZ
BatmanAZ Member ✭✭
My checking account balance amount is displayed correctly in the Accounts list, but it is displayed INCORRECTLY as overdrawn (RED). The account balance is correctly displayed in the actual account register. Any help?

Thank you!

Answers

  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    Hello @BatmanAZ,

    Thank you for contacting the Quicken Community, though I do apologize that you are experiencing this issue with your account balances. 

    To start with, I suggest that you please try validating and/or super validating your data file. However, I do recommend that you first save a backup file prior to performing these steps.

    Validate
    1. File
    2. Validate and Repair File...
    3. Validate File
    4. Click OK
    5. Close the Data Log
    6. Close Quicken (leave it closed for at least 5 secs)
    7. Reopen Quicken and see if the issue persists.
    If the issue persists, proceed to Super Validate. If the issue is resolved after performing validation, then please disregard the instructions to Super Validate.

    Super Validate:
    1. File
    2. Hold CTRL + Shift and click Validate and Repair File...
    3. Super Validate File
    4. Click OK
    5. Close the Data Log
    6. Close Quicken (leave it closed for at least 5 secs)
    7. Reopen Quicken and see if the issue persists.

    Please let me know how this goes!
    -Quicken Jasmine
  • UKR
    UKR SuperUser ✭✭✭✭✭

    Filtered register? Unexpected register sort order? "Missing" data? Incorrect running Balance?

    Please review https://community.quicken.com/discussion/7181795/faq-register-messed-up-missing-transactions-or-not-showing-transactions-as-it-used-to

     


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