Check Pay Account Sync Error
Do you have any advice, suggestions, etc.?
Thanks!
-Dave
Comments
-
Hello @davegutberlet,
Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.
This is a known issue that has been escalated internally, though we do not have an ETA on resolution. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates.
We apologize for any inconvenience in the meantime! Thank you.-Quicken Anja
Make sure to sign up for the email digest to see a round up of your top posts.1 -
Thanks for letting me know!!0
-
You're welcome!
-Quicken Anja
Make sure to sign up for the email digest to see a round up of your top posts.0 -
[Removed - Rant]1
-
[Removed - Rant]0
-
I am experiencing the same problem. I will probably have to write a check by hand instead of using Check Pay to pay a bill. [Removed - Violation of Community Guidelines]-5
-
How about an update on this..[Removed - Speculation] People paid for a service they can not use which in turn cost them extra to mail their checks..1
-
> @davem1943 said:
> How about an update on this.. [Removed - Speculation] People paid for a service they can not use which in turn cost them extra to mail their checks..
I agree... Quicken Anja. How about an update???0 -
Be sure to avoid late fees and penalty interest rates
Are you about to be late with making your bill payment due to problems or unexpected delays in Quicken Bill Manager (Quick Pay or Check Pay) that cannot be resolved in a timely fashion?
Due to the complexity of the matter it can take apparently forever to identify and fix a problem. While you're fighting the Bill Manager windmill, waiting for the problems to be resolved, to avoid missed or late payments I recommend you logon directly to the biller's website and authorize them to direct debit (aka PAC Draft, Autopay, APS, etc.) the next and perhaps all future payments from your checking account or a credit card. The biller will do all the work for you and make an electronic debit on the due date and you don't have to worry about being late.
In Quicken unlink the bill and just record a scheduled reminder which does not execute as an online payment into your account register on or before the Due Date and before you download transactions from the bank or credit card containing the payment transaction. That will allow Quicken to match your register transaction to the downloaded data and not cause any further issues.
0 -
> @UKR said:
> Be sure to avoid late fees and penalty interest rates
>
> Are you about to be
> late with making your bill payment due to problems or unexpected delays in
> Quicken Bill Manager (Quick Pay or Check Pay) that cannot be resolved in a
> timely fashion?
>
> Due to the
> complexity of the matter it can take apparently forever to identify and fix a
> problem. While you're fighting the Bill Manager windmill, waiting for the
> problems to be resolved, to avoid missed or late payments I recommend you logon
> directly to the biller's website and authorize them to direct debit (aka PAC
> Draft, Autopay, APS, etc.) the next and perhaps all future payments from your
> checking account or a credit card. The biller will do all the work for you and
> make an electronic debit on the due date and you don't have to worry about
> being late.
>
> In Quicken unlink
> the bill and just record a scheduled reminder which does not execute as an
> online payment into your account register on or before the Due Date and before
> you download transactions from the bank or credit card containing the payment
> transaction. That will allow Quicken to match your register transaction to the
> downloaded data and not cause any further issues.
This would be fine if all of your billers supported this.. I happen to have some that don't..0 -
If they don't support Quick Pay and they don't have a website where you can make payments and you can't make Check Pay work for you ... oh, the horror! ...davem1943 said:...
This would be fine if all of your billers supported this.. I happen to have some that don't..
in other words, if all else fails, you do still have a personal checkbook or a stack of Quicken-printable checks, don't you? Write a paper check and mail it, giving about 10 days for mailing and processing time.
0 -
> @UKR said:
> If they don't support Quick Pay and they don't have a website where you can make payments and you can't make Check Pay work for you ... oh, the horror! ...
> in other words, if all else fails, you do still have a personal checkbook or a stack of Quicken-printable checks, don't you? Write a paper check and mail it, giving about 10 days for mailing and processing time.
And we're back to the point I made.. It cost you extra to mail a check that Quicken should have done for you..0 -
Don't forget, there's a limit on the number of free Check Pay checks you can make in a month. It costs you more when you need more checks than the monthly limit. See https://www.quicken.com/support/quicken-bill-manager-how-many-payments-can-i-make-each-monthdavem1943 said:And we're back to the point I made.. It cost you extra to mail a check that Quicken should have done for you..
0 -
"Don't forget, there's a limit on the number of free Check Pay checks you can make in a month. It costs you more when you need more checks than the monthly limit. See https://www.quicken.com/support/quicken-bill-manager-how-many-payments-can-i-make-each-month"
Well there is no danger there right now since it doesn't work..0 -
Update: This was fixed with a new Quicken version this morning and it worked for me. Glad to see it!0
-
I updated to version R43.26 earlier this morning. The CheckPay bug no longer exists.0
-
> @rxyquicka said:
> I updated to version R43.26 earlier this morning. The CheckPay bug no longer exists.
I've had the same experience.0
