CheckPay renewal skipped a month?

My CheckPay renews on the 23rd of every month. It did so on Aug 23rd. But now when I pay a bill using CheckPay, it shows that my CheckPay will renew on October 23rd. Anybody else seen an issue with this?
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Best Answer

  • Quicken Anja
    Quicken Anja Moderator mod
    edited September 7 Answer ✓
    Hello @Since 1992,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    It would be better suited for you to contact Quicken Support directly for further assistance. Our support agents will likely require Tier 2 assistance to have this corrected.

    We apologize for any inconvenience! Thank you.
    -Quicken Anja

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    edited September 7 Answer ✓
    Hello @Since 1992,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    It would be better suited for you to contact Quicken Support directly for further assistance. Our support agents will likely require Tier 2 assistance to have this corrected.

    We apologize for any inconvenience! Thank you.
    -Quicken Anja
  • Since 1992
    Since 1992 Member ✭✭
    Thank you for that answer. I will contact support.
  • Quicken Anja
    Quicken Anja Moderator mod
    You're welcome!
    -Quicken Anja