After the upgrade with Quicken/Chase - Why does my HELOC shows closed with a balance?
SallyCaswell
Quicken Windows Subscription Member
After the upgrade with Quicken/Chase - Why does my HELOC shows closed with a balance?
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Answers
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What is the Account Type as shown in Edit Account Details, General tab? Credit card, Loan or other?
Can you please capture one or more images of the parts of your Quicken window showing the issue, sensitive information blacked out as necessary to protect your privacy but annotated to describe the situation, and attach the image(s) here?
https://community.quicken.com/discussion/7867159/faq-how-do-i-post-a-screenshot-in-the-community-from-windowsPlease save images to files of file type PNG, JPG, or GIF only. They're easier to work with than PDF files.
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This is apparently a new known issue. See https://community.quicken.com/discussion/7918846/new-9-3-22-chase-heloc-accounts-change-to-credit-card-account-post-migration0
This discussion has been closed.