you please capture one or more images of the parts of your Quicken window
showing the issue, sensitive information blacked out as necessary to protect
your privacy but annotated to describe the situation, and attach the image(s)
save images to files of file type PNG,
JPG, or GIF only. They're easier to work with than PDF files.
I'm having the exact same problem. If I search for the payee or the amount in "Find" the transaction shows up. But there is no sign of the transaction in my register.
The attempt was a Quick Pay. There is no reason to show the problem with images as I'd be sending an image of my account register that shows that the Quick Pay amount didn't show up. I'd be sending nothing. Quicken has supposedly setup a phone call for next Monday which is 5 days after I described the problem. I suspect it may have to do with the latest update. 5 days is too long and I'm not used to this slow a service from Quicken which I've used for more than 25 years.